Comments on: A Letter From A Customer https://bobsommers.com/a-letter-from-a-customer-1522.html Bob Sommers Tue, 25 Jan 2011 02:39:49 +0000 hourly 1 By: Bobby Hewitt https://bobsommers.com/a-letter-from-a-customer-1522.html#comment-268 Tue, 25 Jan 2011 02:39:49 +0000 https://bobsommers.com/?p=1522#comment-268 So much of which businesses we like comes down to basic human nature. It’s often easy to forget that much less apply it but if a business gets it right we as customers are so elated because we rarely see it these days.

Many of your points can also be applied to the likability of a website, with a little creativity and when a visitor likes a website or has a good experience there they often buy.

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